WHAT IS NEON GOAT?
Neon Goat is the brainchild of Sydney mother Jackie Baron, who was sick of her pre-teen sons smelling after school, sport and weekend fun. A former global marketing exec, Jackie tried and failed to find a botanicals-packed, sustainable vegan deodorant and body spray to give growing boys confidence and control over BO. So she created it herself, naming her brand Neon Goat. Neon because we are shining a bright light upon our boys and Goat ties back to how most parents see their kids - as the Greatest of All Time (most of the time!). Our products aren’t just natural and simple, not just Australian made, but cool enough to be seen in lockers and bags as well as at home. Neon Goat is a small, local, independently-run business. We love working with and supporting other small, local or conscious businesses. We’re proudly based in Sydney, as are the labs and packaging crews who help us develop and make our fabulous products.
ARE YOUR PRODUCTS VEGAN?
Totally. 100%. And cruelty free too.
HOW DO I USE YOUR DEODORANT STICK?
Apply it to clean, dry underarms daily or as needed. Forget BO problems. Only use externally and discontinue use if irritation occurs. Store below 30°c. Keep out of direct sunlight.
HOW DO I USE YOUR SWEAT SPRAY?
Spray on body and clothes (not your face) after a good shvitz! While you're at it…spray your sports bag, your clothes and your best mate too!
HOW CAN I TRACK MY ORDER?
Easily. As soon as your order is dispatched, you’ll be sent a shipping confirmation email with tracking details.
WHAT CARRIERS DO YOU USE?
For domestic shipping we use Sendle, founded as Australia’s first 100% carbon neutral delivery service.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Orders are dispatched from Sydney within 1-3 business days of orders being placed. Our carrier's standard shipping time is 3-5 days for metro deliveries. We wish we could control what happens post dispatch, but some delivery delays can be expected. Please contact us if you need any help tracking your parcel.
WHAT IF MY ORDER DOESN'T ARRIVE OR IS DAMAGED?
Please email firstname.lastname@example.org with your name and order number and we’ll jump in and help.
WHAT PAYMENT METHODS DOES NEON GOAT ACCEPT?
Visa, Mastercard, American Express, PayPal, Apple Pay and Shop Pay.
DO YOU SHIP INTERNATIONALLY?
Not yet. We’ll keep you posted when we can.
WHAT WILL MY ORDER ARRIVE IN?
As little unnecessary packing as possible - we want to have the lowest environmental impact we can. So orders will arrive in a cardboard mail-box which you can re-use.
IS NEON GOAT TESTED ON ANIMALS?
No. All Neon Goat products and formulations are cruelty free, vegan and not tested on animals.
WHERE ARE NEON GOAT PRODUCTS MADE?
Sydney, Australia, is where the development and manufacturing magic happens, with ingredients harvested from around the world.
IS NEON GOAT OK TO USE IF I HAVE AN ALLERGY?
NEON GOAT products contain natural ingredients but always check our product lists to make sure it’s free of all ingredients that may aggravate your skin. If you’re unsure or new to NEON GOAT, we always recommend a patch test before use.
DOES NEON GOAT PRODUCTS CONTAIN PRESERVATIVES OR PARABENS?
Our products are 100% free from parabens and sulphates. Our formulations contain natural preservatives which are necessary for stabilising and protecting against the growth of bacteria. Learn more about our ingredients here.
WHAT IS THE SHELF LIFE OF NEON GOAT PRODUCTS?
Once opened, we recommend using the product within 6 months. Store in a cool, dry place, away from direct sunlight and below 30 degrees. Make sure the lid is tightly closed after use.